Junior QA & Support Engineer
Leading the Digital Transformation
За позицијата
The Basics
Nextsense is specialized in driving complete digital transformation processes and delivering ICT solutions to improve the business performance of a wide range of organizations. We are always looking to hire highly motivated and ambitious staff to join our amazing team of professionals.
The Junior Quality and Support Engineer will develop use-cases and test scenarios, perform functional testing on web and mobile applications. The Junior QA Engineer will participate in all project phases including planning, preparation, stabilization and first line of support of all the solutions. The engineer will directly cooperate with business analysts, software development engineers and end users.
Responsibilities
- Promoting quality within the organization
- Development of detailed test plans, user scenarios and validation procedures based on project requirements and specifications
- Writing validation procedures and test cases
- Functional testing of new releases and bug tracking
- Ability to make a difference between bug and new feature
- Interaction with software development engineers to troubleshoot problems discovered during the testing process
- Development of general and detailed testing documentation, End-User documentation, Bug Reports and Release notes
- Performing training process to the end user
- Creating UAT documentation and perfroming UAT process with the client
- Providing software application support
- Managing, classifying and responding to technical support tickets
- Direct communication with the client to find out the nature of the issued problem
- Maintaining good client relations
Requirements
- University Degree in the field of IT or similar
- Knowledge of Balck Box methodologies and Testing techniques
- Knowledge of the software development process
- Ability to perform multiple tasks at the same time
- Passion for quality, performance, reliability and team work
- Good written and verbal communication skills
Additional skills
- Working with Team Foundation Server (or similar tool)
- Working with databases and data manipulation
- Working with Unified Modeling Language
What we Offer
Great compensation package– salary tailored to your knowledge and experience, company-sponsored mobile plan, private health insurance, sponsored sports and fitness activities, free fruit and beverages at the office
Career growth – development in the direction of your choice, paid certification and bonuses for passed exams, technical and soft skills trainings, regular performance reviews, learning and development plans
Cozy work environment– pleasant office space and common rooms, fun events and celebrations
State of the art team building events– twice a year unforgettable adventurous team experience
To apply please send your CV at [email protected]
We are looking forward to meeting you!