Business Analyst

InPlayer and Deltatre OTT are working together with some of the largest media companies in the world! In 2018, Deltatre acquired Massive Interactive, spelling a new era for both companies famed for their work in the digital space.

InPlayer is the next generation video and digital asset monetization platform. Founded in 2010, in Skopje, our mission is to make our clients more money from their library of online media assets, be they live, recurring or on-demand.

Deltatre’s extensive sports expertise gained over 30 years, together with Massive’s vast experience in the OTT entertainment space resulted in Deltatre becoming the largest independent OTT solution provider in the world. United under the Deltatre brand, it has more than 1,000 full-time staff in 19 offices across the globe, working to create the best experience.

The Role

The role requires a Business Analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitude. Your focus must be on owning the requirements and being able to articulate these to cross-functional teams. You must become a Subject Matter Expert (SME) and be the central hub of communication between all project team members.

The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a must. We are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the BA team.

We are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core BA skills and experience and also develop new and existing skills. We will support you in your career progression.

What to expect

You could make significant change and impact within your role, making a substantial difference to the success of our company and your project and BA team, which can be very rewarding for the right person.
You’ll work to deadlines and juggle multiple tasks, which gives lots of variety
The role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients.
Work with some of the top names in media and broadcasting
Become passionate about technology and digital video on demand market and applications

Core Skills

The successful candidate must be able to demonstrate the Core Skills required for a BA.
Effective Communication – Be clear and concise in your day to day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen). The ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally important.
Problem Solving – BAs facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the project. As a BA, you will facilitate the technical teams regarding the what is in and out of scope.
Critical Thinking – While discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documented.
Active Listener – You must be able to demonstrate that you are concentrating on what is being said rather than just passively ‘hearing’ the message of the speaker, you must be able to focus fully on the speaker(s) and also actively show verbal and non-verbal signs of listening.

Role Responsibilities

Undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and UML
Facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops
Outline the parameters of the project, and determine potential solutions
Ability to communicate (verbal and written) at all levels, with external and internal stakeholders
Proficient in writing user stories, scenarios, acceptance criteria, UML and concept design
Take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts
Work with Product Owners, UX&D, QA and Technical teams to validate captured requirements
Take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options
Support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the Senior Business Analyst and/or Project Manager
Work in a highly collaborative and multi-disciplinary Agile/Scrum framework
Competencies and Skills

Essential

Minimum of 3 years’ experience as a mid-level Business Analyst
Extensive experience with preparing and conducting workshops online and face to face
Ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints
Work in the Agile sprint format using JIRA for Epics, features and stories and have experience of waterfall methodology
Experience handling multiple Agile projects in parallel (where applicable)
Experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery
Software development level experience with debugging/result analysis skills
Ability to use the same toolkit as business partners
Must be proactive and show due diligence
Effective communication skills. As an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new information.
Worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration
Ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints
Must be adaptable and flexible in their approach to both project and non-project work
Outstanding customer-facing skills. Proven experience in working on client site are highly desirable

Desirable

Excellent customer-facing skills. Proven experience in working on client site are highly desirable
Hands-on experience with Jira and Confluence
Background or experience in broadcast and media is a plus, though other areas will also be considered
Background or experience of working in an agency is desirable, though other areas will also be considered.
Hands-on experience with Jira and Confluence