QA & Support Engineer

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Веб-страница Nextsense

Leading the Digital Transformation

Job Description

The QA and Support Engineer will develop use-cases and test scenarios, and perform functional, security, and performance software testing on web and mobile applications. The QA Engineer will participate in all project phases including planning, preparation, stabilization, and the first line of support of all the solutions. The engineer will directly cooperate with software development engineers, end-users, and business analysts. It is expected from the candidate to participate in sessions for knowledge sharing, optimization, and improvement of the performance.



·        Development of detailed test plans, user scenarios, and validation procedures based on project requirements and specifications

·        Installation, configuration, and management of software testing platforms

·        Planning and performing functional, security, performance, and regression tests on Web and Mobile applications

·        Interaction with software development engineers to troubleshoot problems discovered during the testing process

·        Validation of new versions and performing Release Management Process

·        Development of general and detailed testing documentation, End-User documentation, Bug Reports, and Release notes

·        Performing training process of the end-user

·        Creating UAT documentation and performing the UAT process with the client

·        Providing software application support

·        Managing, classifying, and responding to technical support tickets

·        Direct communication with the client to find out the nature of the issued problem



·        University Degree in the field of IT

·        2+ years of experience in QA and support

·        Knowledge of Agile testing methodologies and techniques

·        Knowledge of the Software Development Process

·        Working with databases and data manipulation

·        Working with Unified Modeling Language

·        Adaptable technical knowledge and ability to perform multiple tasks at the same time

·        Good written and verbal communication skills

·        Passion for quality, performance, reliability, and teamwork


Nice to have:

·        Working with Team Foundation Server (or similar tool)

·        Appropriate Microsoft /ISTQB certification

·        Experience with C# programming language and/or Java Script

·        Experience in the Support process with clients is a plus

·        Experience in security, performance, and automation testing is a plus


What we offer:

·        Great compensation package

·        Private health insurance

·        Company-sponsored mobile plan

·        Sponsored sports and fitness activities – we encourage our employees to stay active and healthy with our sports activities plan

·        Paid certification and bonuses for passed exams

·        Rich opportunity for career growth – development in the direction of your choice

·        Technical and soft skills training and access to e-learning platforms

·        Regular performance reviews and learning and development plans

·        Knowledge sharing culture and open communication

·        Working on innovative software solutions that have a positive impact on the society

·        Hybrid way of working as well as cozy & comfortable work environment with pleasant office space and common rooms for fun events and celebrations

·        State of art team building events- twice a year unforgettable adventurous team experience

·        Free fresh fruit & beverages at the office and the best coffee for coffee lovers

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