Senior Business Analyst

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Deltatre

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We bring sport and entertainment to life

Company Description
We’re an end-to-end provider of premium products and services for global sport and media operators.
We push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value. Underpinned by data we’re able to determine the best experiences to drive business growth. Deltatre provides strategy, planning, consultancy across all stages of our client’s lifecycle.

Position
We’re fully flexible. As of November 2021, if it suits your role at Deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employment.

The role requires a solution focused business analyst with outstanding technical and business analysis capabilities and experience. You must be someone who has a hands-on, positive, can-do attitude and show flexibility to tackle the tasks at hand.

Your focus must be on understanding the client needs and how Deltatre’s products and solutions can deliver business benefit, being able to articulate the solution clearly to the client and the project team alike. You will take ownership of the requirements and be able to articulate the required change to cross-functional teams, such as Developers, Designers and Test team members. You will become a Subject Matter Expert (SME) and be a central hub of communication for the project team.

The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a must. We are looking for talented individuals who can contribute to their assigned project and contribute to the growth of the Business Analyst team within Video Experiences.

We are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content. We are looking for someone who can utilise their core solutions and business analysis skills and experience to develop new and existing skills. We will support you in your career progression.

What to expect

You will work with some of the top names in Media, Broadcasting and Sport, with market leading products and solutions enabling you to become passionate about technology, digital video on demand and live streaming solutions.
You will be an expert in your field, leading conversations with internal and external stakeholders.
You’ll work to deadlines and juggle multiple tasks, with multiple teams across the business and lots of variety in the role.
You can make significant change and impact within your role, making a substantial contribution to the success of our company, your project, and your team, which can be very rewarding for the right person.
The role is largely home/office-based but travel is expected as we are a global organisation, and we have world-wide clients – we take into account current global situation with Covid as the well-being of our employees is paramount.

Role Responsibilities:

Facilitate the elicitation of requirements and customer business needs using a number of techniques such as online and face to face meetings and workshops.
Undertake the formal analysis of functional and non-functional requirements, translating them into the appropriate project documentation (including user stories, acceptance criteria and other project artefacts) taking responsibility for the quality, accuracy, completeness, and usability of requirements.
Outline the parameters of the project, and determine potential solutions based on Deltatre’s products and solutions, guiding the client in the optimal implementation to meet their needs.
Work with Customer Product Owners and internal Project Managers, UX&D, QA, and technical teams to validate captured requirements and the solution to meet them.
Support team members throughout the product life cycle, including managing scope, pro-active raising of issues, dependencies, and risks to the Project Manager.
Work in a highly collaborative and multi-disciplinary Agile/Scrum framework.
As a Senior BA you will take responsibility to lead the analysis effort on the project with oversight and direction setting for other team members, acting as a point of escalation, and supporting the team through constant feedback, guidance, and active coaching.

Requirements
Core Skills

Effective Communication – keep communication clear and direct, communicating in a way to effectively integrate and enhance others’ point of view and creating an environment where people give and receive information. Be able to express yourself within a multi-national team, ask good solid questions, and actively listen to the answers. The ability to be a strong communicator in a virtual setting (via conference calls or web meetings) and at all levels, with internal and external stakeholders.
Problem Solving – facilitate a shared understanding of the problem and business need within the scope of the project, guiding the client in how Deltatre’s products and solutions can meet those needs, and ensuring that the project teams understand what needs to be done to implement those requirements. Create a collaborative working environment and use creative thinking to propose both tactical and strategic solutions, acting with vision.
Critical Thinking – While discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood, and documented. Go beyond one’s own project paying attention to what’s best for the whole project, the customer and for the company, not considering your own work as isolated, but as a part of the value chain.

Essential

Minimum of 4-5 years’ experience as a solution focused business analyst, working within a technical environment on large scale projects working across a broad range of technologies in a software delivery and application implementation environment including back-end systems, front-end applications and third-party integration
Experience of the full software delivery lifecycle and Agile/Scrum methodology
Outstanding communication skills with both internal and external stakeholders at all levels – you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new information. Proven experience in working on client site is highly desirable.
Ability to work in a fast-paced environment and confidently handle deadlines, priorities, and constraints, being proactive and showing due diligence whilst acting in a professional manner at all times. Experience of handling multiple projects in parallel.
Must be adaptable and flexible in your approach to both project and non-project work being able to enthusiastically organise your own work in an unpredictable and demanding environment where priorities can rapidly change

Desirable

Extensive experience with preparing and facilitating workshops online and face to face
Background or experience in broadcast and media is desirable, though other areas will also be considered
Background or experience in multi-device application development (web, tv, consoles, mobile) is desirable, though other areas will also be considered
Background or experience of working in an agency or consultancy is desirable, though other areas will also be considered
Hands-on experience with Atlassian (Jira and Confluence); Microsoft (Word, Excel, Powerpoint, Outlook, Teams)

Other information
Some of our Company perks:

Global company with huge growth potential
Small, creative, close-knit Engineering/Tech team who love to collaborate
Support with your career development and access to training
Regular company and team social events
24/7 casual dress code
Free refreshments in the office
We are committed to ensuring that we provide equal opportunities for all. Please let us know if you need us to make any adjustments or if you have any special requirements for the interview process. Depending on the role this normally includes a written test and interview.

Please note that we will only contact successfully shortlisted candidates.