IT Support Specialist

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MIMA IT Services

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About MiMa

We specialise in groundbreaking game development, creating innovative live poker experiences.
Our expertise extends to comprehensive web development, engaging online streamers, user-centric UI/UX design, e-commerce solutions, strategic IT consultation, effective digital marketing, and cloud solutions aimed at enhancing businesses’ online presence, growth, and security. Our company fosters an inclusive and supportive environment where collaboration, open communication, and mutual respect thrive.

About the role

We are seeking a skilled and proactive IT Support Specialist to join our team, focused on maintaining the technology systems that power our live poker platform. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding technical support to our team.


– Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware;
– Install and configure computer hardware, software, systems, networks, printers, and scanners;
– Set up accounts and workstations;
– Monitor performance and maintain systems according to requirements (Server infrastructure, IP cameras, etc.);
– Troubleshoot issues and outages;
– Respond in a timely manner to service issues and requests;
– Provide technical support across the company;
– Repair and replace equipment as necessary;
– Keep up to date with advancements and best practices in IT administration.


– Degree in Information technology, Computer Science or any related field;
– Experience with databases, networks (LAN, WAN), patch management, IP telephony and IP network cameras;
– Experience with troubleshooting of technical problems (cables, plugs);
– Proficiency in the English language.

What we offer 

– Competitive salary
– Career development and growth opportunities
– Positive and supportive working environment

Join us in shaping the future of online casino technology and delivering unparalleled gaming experiences. MIma is an equal opportunity employer, and we encourage applicants from all backgrounds to apply. Take your next career step with us today!  Send your CV to [email protected]